We completely get it, we change our minds too! Unfortunately, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to return for a refund. At this time we do not offer exchanges. As a reminder, shipping fees are not returned.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we offer free returns on most items, but customers are responsible for the return shipping costs to our fulfillment warehouse. Please note that custom items are not returnable. For more detailed information on our return policy, please refer to the "Returns and Exchanges" section at the bottom of the page.

At this time, we are pleased to offer shipping exclusively within the contiguous United States. We are actively exploring options to expand our services internationally and will provide updates as they become available.

At Meraki, we use a wide variety of high-quality materials, carefully selected to ensure durability and long-lasting beauty. We prioritize materials that are designed to withstand everyday wear, so you can wear your jewelry freely without worry. The specific materials used for each item are always clearly described on the product page for your reference.

Yes, we provide a one-year warranty from the date you receive your order, covering defects or issues arising from the craftsmanship of the jewelry. This warranty does not cover lost items, normal wear and tear (including scratches), or fading of gemstones. It also excludes damage resulting from improper care (such as exposure to chemicals or excessive force), as well as any modifications made by a third party outside of Meraki. To ensure we can properly cover the warranty, we require the item to be returned to us for inspection before any repair or replacement is processed.